These Terms and Conditions („Terms“) govern your use of the website [hrsimyard.eu], operated by HR SimYard. By accessing or using our website or purchasing content through simMarket or the Microsoft Flight Simulator Marketplace, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue use of our website and services.

1. Purchases

When making a purchase, you agree to provide accurate and complete payment information to our distribution partners, simMarket or Microsoft. Please refer to their respective websites or online stores for their purchasing terms.

1.1 Software Downloads and Usage

• License for Use: You are granted a non-transferable license to use the software on a single device for personal, non-commercial purposes.
• Download Limits: There are no restrictions on the number of downloads for our products.
• License Restrictions: You may not share, resell, or redistribute the software. Any violation of this restriction will void your eligibility for a refund.

2. Refund Policy

At HR SimYard, we are dedicated to delivering high-quality addons for your flight simulation experience. However, if you encounter issues with your purchase, we offer a 30-day money-back guarantee under the following conditions:

2.1 Eligibility for a Refund

• Issue Reporting: You must report any issues within 30 days of purchase, including any technical problems preventing the addon from functioning correctly.
• Resolution Attempt: Before a refund is processed, you must provide detailed information about the issue and allow our support team to attempt a resolution. Most technical problems can be resolved with our assistance.
• Refund Process: If the issue cannot be resolved within a reasonable timeframe, a full refund will be issued to your original payment method.

2.2 Exclusions

• Downloaded Products: Refunds will not be provided if the product has been extensively used or if the refund request is made more than 30 days after purchase.
• Compatibility Issues: Please verify that your system meets the minimum requirements before purchasing. Refunds for incompatibility will only be considered if your system meets the specified requirements and the issue cannot be resolved.
• Change of Mind: We do not offer refunds for a change of mind once the product has been downloaded.

2.3 How to Request a Refund

To request a refund, please contact the support teams of our distributors with your order number and a description of the issue.

2.4 Final Note

HR SimYard reserves the right to refuse a refund if the policy is being abused. Our priority is your satisfaction, and we are committed to providing the necessary support to resolve any issues.

3. Availability, Errors, and Inaccuracies

While we strive for accuracy, our website may contain errors, inaccuracies, or omissions. We reserve the right to correct these and update information without prior notice.

4. Copyright

All products and models included in the software packages distributed by our partners are protected by copyright. Modifying, reselling, or converting our intellectual property for different platforms or simulators is strictly prohibited, even for private use.

5. Intellectual Property

All content on our website, including text, graphics, logos, and software, is the property of HR SimYard or its content suppliers and is protected by copyright and trademark laws. Unauthorized use of our intellectual property is prohibited.

6. External Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of external sites. We encourage you to review the terms and privacy policies of any third-party websites you visit.

7. Termination

We reserve the right to terminate your account or access to our website at any time, without notice, for conduct that we believe violates these Terms or harms other users.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Austria, without regard to its conflict of law provisions.

9. Changes to These Terms

We may update these Terms at any time. If changes are material, we will notify you by posting the updated Terms on our website. Your continued use of our services following such changes signifies your acceptance of the revised Terms.

10. Contact Us

If you have any questions about these Terms, please contact us at info@hrsimyard.eu.